Turbotax has been sending me reminders that I have not filed my taxes, so their system knows I have not actually used their product. I found one link to connect to an "expert" and typed in the nature of my issue and it brought up a credit card input window so I could pay for the expert advise. I have not been able to find anywhere on their site to complaint or ask for my money back. Based on the various independent posts I read, this has been a known problem since at least July of 2021, but it appears that Intuit has not addressed it.Īfter what was now several days of searching etc, I decided to just do my taxes myself then ask for a refund of my purchase. The Intuit site was pointing me toward resolving it with Microsoft, but the Microsoft site warned of possible problems if I tried to download the older version.
Turbotax 2020 software#
A feature within the Windows software called NET, I currently have NET 4.6 but Turbotax uses 4.5.2.
Turbotax 2020 windows 10#
Did some digging, which was tough to do on the Intuit site, but finally figured out that it was some sort of compatibility issue with Windows 10 Home. I was not able to complete the installation so could not actually use it. I went on-line and using the license code downloaded it. I bought Turbotax premier this year on CD, but was not able to get the disc to load. When they screw up, they go all out to do it! I have used this service for years and watched the price go up regularly, until now, no problems. The guarantee I have for them is that I will NEVER use their service again.
Turbo-tax really screwed me over this year. I never stated anything about being audited. Apparently, Taxaudit now believes I can't read. I contacted them, jumped through their hoops to supply everything so that they didn't have to do anything extra, just to have them read the stupid letter and tell me the good news which is that it wasn't an audit. When I called TurboTax to bring the letter to their attention and find out what I needed to do, they simply said "Oh, since you paid for TaxAudit, you need to contact them to open a case and they will get you all taken care of." WRONG! I never would have known about it if not for Turbotax. Turdo-tax was the the platform that told me that I qualified for this credit that the IRS now says that I didn't. I went from getting a refund of $2012.00 to now owing the IRS $791.29. I received a letter from the IRS saying that my Recovery Rebate Credit had an error and as such, they changed my return to correct the error.
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